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This Privacy Policy explains what information 222com collects when you access our platform, how that information is used, and the choices available to you. Access and eligibility depend on local law and are available where local law permits.
When you create an account on 222com, we collect the details you submit during registration — your name, contact information and the payment method you link, which may include Raast, a standard Debit Card or another wallet you add through your account settings. We also collect records of transactions processed through your account wallet, including deposits and any amounts returned to your wallet after a completed game round. This information is used to verify your identity, process payments accurately and respond to any account queries you raise through our support channel. We also collect technical data — device type, session duration and browser signals — to keep your account session stable and to detect unusual access patterns that could indicate an account security issue. We do not sell your personal data to third parties for their own marketing. Where we share data with payment processors such as Raast or Debit Card networks, that sharing is limited strictly to completing the transaction you initiated. Retention periods depend on the transaction type and applicable jurisdiction requirements; the current retention status for your account is visible after you log in.
Raast transaction records are held for the period required under applicable rules. We share only the data needed to complete the transfer you started.
Card payment data passes through the card network solely to process your deposit. We do not store full card numbers on our servers after authorisation.
Your wallet balance and transaction history are visible in your account dashboard after login. We keep these records for as long as your account remains active.
This policy covers data 222com holds directly. It does not govern third-party services you reach through links on our platform, nor does it cover data held by payment processors independently of a transaction you initiated with us. Understanding the boundary helps you know where to direct a data question.
Login credentials, session tokens and device identifiers tied to your 222com account fall within this policy. We manage these directly and you can request a review through our support channel.
Deposit and withdrawal records processed through Raast or Debit Card are within scope while held by us. Once a transaction completes and data moves to the payment network, that network's own policy applies.
Game session logs, bet history and round outcomes stored against your account are covered here. This includes data generated when you access titles from our lobby, such as Aviator Sky Run or Live Cricket Bet.
External sites, wallet apps or payment portals you navigate to independently are outside this policy's scope. We cannot control or take responsibility for how those services handle your data.
You have practical choices about the data we hold on your account. The most direct path is your account dashboard, where your profile details, payment method records and transaction history are displayed after login. If any detail is incorrect — a contact number, an email address or a linked payment method — you can update it through the account settings fields shown there. Where a correction requires identity verification, the steps and documents needed are listed on the verification page inside your account. If you want to ask a specific question about what data we hold, or to request that we stop using your data in a particular way, our support channel is the right place to start. Requests are logged when received, and we aim to respond within the timeframe required by applicable rules. Availability of certain rights depends on local law and the jurisdiction in which your account is registered.
Log in and open the account dashboard to see transaction history, wallet records and the profile details we hold. No separate request is needed to view what is already visible there.
Use the account settings page to update your contact information or linked payment method. Fields that require verification will show the required steps inline.
Send your question through our support channel. Include your registered email address so we can locate the correct account record and respond accurately.
If you want us to stop processing your data in a specific way, submit the request via support. We will confirm receipt and explain the outcome once the request has been assessed.
For any question about this Privacy Policy — what data we hold, how to correct it or how to submit a formal request — the paths below are the ones that reach our team directly. Include your registered account email in any message so we can match your query to the right record without delay.
Send your data or privacy question to our support email address. This is the recommended path for formal requests about account records, corrections or data handling queries.
Open the live chat widget from your account dashboard to ask a privacy question in real time. For requests that need a written record, follow up with an email after the chat session.
Many data actions — reviewing records, updating contact details, checking transaction history — are available directly inside your account without needing to contact support first.
The way we store and protect your data follows the practices described in each point below. These are the concrete steps in place for active accounts on 222com, not general statements. Where a practice depends on your device or account type, the relevant detail is shown inside your account settings after login.
Account and transaction data is stored on servers with access controls limiting who inside our team can retrieve it. Payment records linked to Raast or Debit Card deposits are retained only for as long as the applicable rules require.
We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can review and adjust cookie permissions through the settings link shown in your account or browser.
Login sessions are monitored for unusual access patterns. If we detect activity that does not match your normal account behaviour, access may be paused while we verify. You will be prompted to confirm your identity through the steps shown on the verification screen.
When this policy changes in a material way, we post the updated version here and note the date of the change at the top of this page. Continued use of your account after a policy update indicates you have read the new version.
The questions below cover what our account holders ask most often about data handling, access rights and how to take action. If your question is not answered here, reach our support team through the contact paths listed on this page.
We collect the details you enter during registration — name, contact information and the payment method you link, such as Raast or a Debit Card. We also record technical data like device type and session signals to keep your account secure and stable.
Yes. Log in and open your account dashboard. Your profile details, transaction history and wallet records are displayed there. If you want a formal summary of everything we hold, submit a request through our support channel with your registered email address.
Go to account settings after login and update the relevant field. Fields that require identity verification will show the required documents and steps inline. For corrections that cannot be made directly, contact support and we will guide you through the process.
We share data only where it is necessary to complete a transaction you initiated — for example, passing the required details to the Raast network to process a deposit. We do not sell your data to third parties for their own marketing purposes.
Retention periods vary by data type and the rules that apply in your jurisdiction. Transaction records linked to Raast or Debit Card payments are kept for the period required under applicable rules. Current retention status for your account is visible after login.
Send the request through our support channel, including your registered email so we can find the correct account. We log all requests when received and respond within the timeframe required by the rules that apply to your account's registered region.