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This page sets out the legal framework that governs your use of 222com, including how we handle your account data, what this policy covers, and how to raise questions directly with our support team. Access to 222com depends on local law and is available only where eligible under your region's regulations.
222com operates under a policy framework designed to be transparent about what we collect, how we use it, and what choices you hold over your own account. When you open an account and carry out transactions — whether through Raast, Debit Card, or any other supported method — the data involved in that transaction is processed solely to complete the action you initiated and to maintain an accurate record in your account wallet history. We do not share your personal account details with third parties for marketing purposes. Where local law requires us to retain certain records, we do so for the minimum period necessary, then remove them from active systems. Cookies used on 222com help us keep your session active and remember your preferences; they are not used to build advertising profiles outside our own platform. The availability of 222com and its services depends entirely on the laws of your region. We do not represent that access is lawful in every jurisdiction. It is your responsibility to confirm that using this platform is permitted where you are located. If you have questions about any part of this policy, the support paths at the bottom of this page connect you directly to our team.
Not every aspect of your experience with 222com falls under the same policy rules. The four areas below clarify what sits inside this policy, what is handled separately, and where third-party terms apply instead. Understanding these boundaries helps you know exactly where to direct a question.
Your login credentials, account registration details and session history are covered fully by this policy. We retain these records for the period required and you can request a copy or correction at any time through the account settings page.
Payments processed through Raast or Debit Card are subject to this policy for the data we hold on our side. The payment provider's own terms govern their part of the transaction — we do not control or speak on behalf of those services.
Game content supplied by studios such as Pragmatic Play, CQ9, Joker and JDB operates under those studios' own end-user terms. Our policy covers how we present and access that content; it does not replace the studio's terms for the game itself.
Links or embedded tools from outside 222com — including any external verification or identity service — fall outside this policy. We recommend you read the relevant third-party terms before submitting information to any external service.
222com gives you direct control over the personal information connected to your account. You do not need to submit a formal legal request to take most of the actions listed below — the majority are available straight from your account dashboard after login. Where an action requires our team to act on your behalf, the support contact paths on this page are the correct starting point. We aim to respond to policy-related requests within the timeframe shown in your support ticket confirmation, though actual resolution time depends on the nature of the request and any verification steps required. Your rights under this policy exist alongside — and do not override — any obligations we hold under applicable local law, including record-keeping rules that may prevent immediate deletion of certain data.
Your transaction history, login activity and account details are visible in the account dashboard after login. No separate request is needed to view these — open the relevant tab and the current state is shown there.
If your registered name, contact number or linked payment detail is incorrect, navigate to account settings and follow the correction fields shown. Some changes may require identity verification before they take effect.
For any question about how your data is held or used, contact support through the live chat or email path listed on this page. Include your account reference so the team can locate your records without delay.
Where local law permits and no retention obligation applies, you can request deletion of personal data by contacting support directly. The team will confirm what can be removed and the expected timeline in their reply.
If a policy question cannot be resolved through your account dashboard, use one of the direct contact paths below. When writing to us about a legal or data matter, include your registered account email and a short description of your request so the right team member can pick it up without unnecessary back-and-forth.
Start a live chat session from any page on 222com. For policy questions, select the account or legal category when prompted so your message reaches the correct queue.
Send policy and data requests to our support email address shown in the Help section of your account dashboard. Attach any relevant screenshots or account details to help us process your request accurately.
Most account-level actions — reviewing records, updating contact details, checking transaction history — are available without contacting support. Log in and navigate to the Settings or History tab to start.
The way 222com manages your information is built around a few straightforward principles: collect what is needed, keep it only as long as required, and give you the clearest possible path to review or correct it. We apply session-based cookies to keep your account active between pages; these are removed when you log out or your session expires. Account security relies on the login and verification steps shown during account setup — follow the instructions on those screens carefully, as they are the primary protection for your wallet and transaction history.
We hold account and transaction records for the minimum period required by applicable rules in the regions we serve. When the retention period ends, data is removed from active systems. The exact period applicable to your account depends on local legal requirements.
Cookies on 222com are used to maintain your active session and remember basic preferences such as language or display settings. We do not use cookies to build external advertising profiles. You can adjust cookie permissions through your browser settings at any time.
Your account password and any linked payment method — including Raast or Debit Card — should be kept confidential. Do not share login credentials with anyone. If you suspect unauthorised access, contact support immediately using the live chat option on this page.
If you believe information we hold is inaccurate, or if you want to understand how a specific piece of data is used, contact our support team via email or live chat. We will confirm the action taken and the timeline in our reply to your request.
The questions below cover the most common points that come up about 222com's legal policy, user data and account rights. If your question is not answered here, the support contact paths above are the right next step.
This policy applies to your use of 222com wherever access is permitted under local law. Availability of 222com's services depends on the regulations of your region. It is your responsibility to confirm that using the platform is lawful in your specific location before registering an account.
When you register, we collect the details you enter on the account form — typically your name, contact information and any linked payment detail such as a Raast-connected account or Debit Card number. We use this only to operate your account and meet any retention obligations under applicable local rules.
Yes. Your full transaction history — deposits, withdrawals and any wallet movements — is visible in the History tab of your account dashboard after login. No separate request to support is needed to access this record; it is updated in real time as transactions are processed.
Go to account settings after logging in and follow the edit fields shown for the detail you need to change. Some updates — particularly changes to your linked payment method or registered name — may trigger a verification step. Follow the instructions on screen to complete the change.
Contact our support team via live chat or email with your account reference and a written request for data removal. We will confirm which data can be deleted given applicable retention rules and provide an expected timeline. Access the support email address from the Help section inside your account dashboard.
Game studios such as Pragmatic Play, CQ9, Joker and JDB supply game content to the platform. The data shared with them is limited to what is necessary to load and run a game session. We do not share your full account profile or payment details with any game studio for purposes outside of running the game.